Shipping Process

1. Preparation and Health Checks

Before shipping, each puppy undergoes:

• A full veterinary exam to ensure good health.

• Up-to-date vaccinations and deworming appropriate for their age.

• A thorough health report and vaccination record provided to you.

• Comfort and security training, ensuring the puppy is familiar with travel crates.

We want every puppy to arrive happy, healthy, and ready to join your family.

2. Booking the Shipment

Once your puppy is ready to travel:

• We coordinate with you to schedule the best travel date.

• We use reputable, licensed pet transportation services for long-distance deliveries.

• Shipping can be direct to your city or hand-delivered by our trained staff, depending on your location and preference.

You will receive updates on travel arrangements before the puppy leaves our care.

3. Travel Crate and Comfort

Your puppy travels in a well-ventilated, secure, airline-approved crate:

• Lined with soft bedding for comfort.

• Equipped with water and safe puppy pads if necessary.

• Crate size appropriate for the puppy’s age and size to ensure safe and comfortable movement.

4. Travel and Tracking

• If shipping via airline or courier, we provide tracking information so you can monitor your puppy’s journey in real-time.

• For hand-delivery, our team ensures your puppy travels calmly and safely, with regular checks and breaks as needed.

• Estimated travel times are communicated in advance to reduce stress and ensure a smooth arrival.

5. Arrival and Pickup

When your puppy reaches you:

• You will receive a complete health and vaccination report.

• The puppy will be ready for immediate snuggles and safe exploration of your home.

• Our team provides guidance on acclimating your puppy, feeding, and care tips for the first 72 hours.

6. Shipping Guarantee

At Olando Shih Tzu Puppies:

• Your puppy is guaranteed to arrive healthy and free from contagious diseases at the time of shipment.

• If any travel-related concerns arise, we provide full support to address them promptly.

Tips for a Smooth Transition

To make the shipping and arrival experience stress-free:

• Have a safe, quiet area prepared for your puppy.

• Ensure fresh water and food are available upon arrival.

• Schedule a veterinary check-up within 72 hours to maintain health guarantees.

Bringing your new Shih Tzu home is an exciting journey, and we are committed to making it safe, smooth, and joyful.

[Contact Us] to discuss shipping options and scheduling for your new puppy!